How We Use Cookies
What cookies are and why we use them
This policy explains how Greyeagle Casino uses cookies and similar technologies. It applies to everyone who visits our website, whether you have an account or not.
Cookies are small text files that your browser stores on your device when you visit a website. They let the website recognise your browser and remember certain details between pages and visits. Some cookies last only until you close your browser. Others stay on your device for a set time or until you delete them.
We set some cookies ourselves. These are called first-party cookies. Trusted partners set others, and these are called third-party cookies.
We use cookies for several reasons. They keep your account secure and help our casino run properly. They also show us how players use our pages. They help us show offers that suit you.
The types of cookies we use
We group our cookies into four categories. Each one has a clear purpose.
- Strictly necessary. These keep you signed in, protect your session and support two-factor authentication. They also let the cashier work. You cannot turn them off.
- Functional. These remember choices such as language and display settings. You can turn them off, but some features may not work as expected.
- Analytics. These show us which pages and games are visited and where errors happen. You can turn them off.
- Marketing. These help us show relevant promotions and measure how our campaigns perform. You can turn them off.
Strictly necessary cookies matter most for your safety. They work alongside our 256-bit SSL encryption to protect your connection. They also help us check your location, because we do not accept players from Ontario.
Functional cookies save you time. For example, they can remember whether you prefer English or Français.
Analytics cookies give us a picture of how our pages are used. We use this information to improve navigation, loading and game discovery. Marketing cookies help us choose relevant promotions.
Third-party cookies from payment and game providers
Some features come from outside partners. These partners may place their own cookies on your device when you use their services.
- Payment providers. When you deposit or withdraw, services such as Instadebit, MuchBetter, Paysafecard or Flexepin may set cookies. These support security checks and help complete your transaction.
- Game providers. Our games and live tables come from studios such as Pragmatic Play, NetEnt, Evolution and Ezugi. Their cookies can keep the game session stable and remember your settings.
- Analytics and advertising partners. These partners help us measure traffic and the results of our promotions.
We do not control how third parties use their own cookies. Their use is covered by each provider's own privacy and cookie policies. We recommend reading those policies if you want full details.
Managing cookies, updates and contact
You decide which cookies stay on your device. Most browsers accept cookies by default, but you can change this in the settings or privacy menu. From there, you can block cookies, allow them only from certain websites, or delete the ones already stored.
The steps differ between browsers and devices. On mobile, check the settings of the browser you use. If you added our web app to your home screen from Safari, use your Safari privacy settings.
Please keep in mind a few points:
- Blocking strictly necessary cookies will stop you signing in or using the cashier.
- Turning off functional cookies means we may forget your preferences.
- Deleting cookies signs you out, so you will need to sign in again.
- Opting out of marketing cookies does not remove ads entirely. They simply become less relevant to you.
We may update this policy when our services, partners or the law change. Any update will appear on this page. Please check back from time to time.
If you have questions about cookies or this policy, email us at [email protected]. Our team is available 24/7. We reply within 24 hours, usually within 2 to 6 hours.