Responsible Gambling at Greyeagle Casino

Plan a session budget
A budget is money spent on entertainment, not money expected back. Stop when it is gone or when the time is up.
Check the rules where you live
We accept players from every province and territory except Ontario, and the minimum age depends on your province. Depending on where you live, that age is 18 or 19.
| Province or region | Minimum age and conditions |
|---|---|
| Ontario | Not accepted |
| Alberta | 18 |
| British Columbia | 19 |
| Manitoba | 18+ |
| Saskatchewan | 19 and older |
| Quebec | 18+ |
| New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador | 19+ |
Players from Yukon, the Northwest Territories or Nunavut must be 19 or older.
Set money and time limits before you play
Decide your limits while you are calm, not in the middle of a session. Write them down so they are harder to bend later.
- Choose a monthly amount you can afford to lose. Treat it as the cost of entertainment, like a concert ticket.
- Split that amount into sessions. For example, $100 a month could become four sessions of $25 each.
- Set a time limit for every session and use a phone alarm to enforce it.
- Decide in advance when you will stop after a win, not only after a loss.
- Never borrow money to gamble, and never try to win back what you lost.
The budget planner on this page can help you turn your monthly entertainment money into a clear amount per session.
Use the tools in your account
Our account settings include safer play tools. Before you deposit, look for these:
- Deposit limits: a cap on how much you can deposit, lose or bet over a day, week or month, with daily deposit limits from $100 to $950 CAD.
- Reminders: a reality check every 15, 30 or 60 minutes that shows how long you have played and your net result.
- Play breaks: session timeouts that lock your account for a set period, and a daily session limit of 1, 2 or 4 hours.
- Self-exclusion: a temporary exclusion from 72 hours to six months that stops you from gambling with us.
You can also use Gamban or BetBlocker to block gambling sites on your devices.
Warning signs to watch for
Gambling problems often build slowly. Be honest with yourself if any of these sound familiar:
- You spend more money or time than you planned, again and again.
- You chase losses by raising bets or playing longer.
- You hide your gambling from family or friends.
- You use money meant for rent, bills or food.
- You feel restless or irritable when you try to cut back.
- Gambling feels like a way to escape stress rather than a pastime.
One sign is enough to pause and reassess. Several signs together mean it is time to talk to someone.
Help lines across Canada
| Province | Service | Number | Notes |
|---|---|---|---|
| Saskatchewan | Problem Gambling Helpline | 1-800-306-6789 | Province-wide line |
| Alberta | Addiction Helpline | 1-866-332-2322 | Free, 24/7 |
| British Columbia | Problem Gambling Help Line | 1-888-795-6111 | Free, 24/7 |
| Manitoba | Manitoba Problem Gambling Helpline | 1-800-463-1554 | Free, 24/7 |
| Quebec | Jeu : aide et reference | 1-800-461-0140 | Province-wide line |
| Nova Scotia | Gambling Support Line | 1-888-347-8888 | Province-wide line |
If your province or territory has no line listed above, contact Gamblers Anonymous, GamTalk or the Responsible Gambling Council. Reaching out early is easier than waiting until things feel out of control.
FAQ
Who can I call for gambling help in my province?
In Saskatchewan, call 1-800-306-6789. In Alberta, the Addiction Helpline is 1-866-332-2322, free and 24/7. In British Columbia, the Problem Gambling Help Line is 1-888-795-6111, free and 24/7. In Manitoba, the Problem Gambling Helpline is 1-800-463-1554, free and 24/7. In Quebec, Jeu : aide et reference is 1-800-461-0140.
What is self-exclusion?
Self-exclusion is a request to be blocked from gambling for a period you choose. It is stronger than a short play break and is meant for when you need a real step back. With us, temporary exclusion runs from 72 hours to six months.
What should I do if gambling stops being fun?
Stop playing for now and set a break in your account. Lower or remove your deposit limits only after a calm review, never in the moment. Talk to someone you trust, and contact your provincial help line for free, confidential guidance on next steps.
