Can You Play Greyeagle Where You Live?

Where we accept players
Greyeagle Casino is an online casino for players in Canada. We welcome players from almost every province and territory. Here is the full list.
- British Columbia, Alberta, Saskatchewan and Manitoba.
- Québec.
- New Brunswick, Nova Scotia and Prince Edward Island.
- Newfoundland and Labrador.
- Yukon, Northwest Territories and Nunavut.
Ontario is the one exception. It is a regulated market with its own rules, so we do not accept players there. Our geolocation check blocks registration from Ontario.
Minimum age by province and territory
The minimum age depends on where you live. In most of Canada, you must be 19 or older. Alberta, Manitoba and Québec set the minimum at 18. Here is the age for each region.
- British Columbia: 19 or older.
- Alberta: 18 or older.
- Saskatchewan: 19 or older.
- Manitoba: 18 or older.
- Québec: 18 or older.
- New Brunswick: 19 or older.
- Nova Scotia: 19 or older.
- Prince Edward Island: 19 or older.
- Newfoundland and Labrador: 19 or older.
- Yukon: 19 or older.
- Northwest Territories: 19 or older.
- Nunavut: 19 or older.
- Ontario: not accepted.
Please meet this age before you sign up.
How we check your age
We confirm your age during account verification. Basic verification is required before your first withdrawal of any amount. We ask for four things.
- A photo ID, such as a passport, driver's licence or provincial ID card.
- Proof of address dated within the last 3 months, such as a utility bill or bank statement.
- Proof of your payment method.
- A selfie holding your ID.
Our review takes up to 72 hours. Most checks are done within 24 hours.
We take the age rule seriously. If a player is under the minimum age, we close the account. Any winnings on that account are voided.
Where to get help
Gambling should stay fun. If it starts to feel like pressure, free support is close by. Talking to someone early can make a real difference. Each province and territory has its own help line.
- British Columbia: Problem Gambling Help Line, 1-888-795-6111.
- Alberta: Addiction and Mental Health Helpline, 1-866-332-2322.
- Saskatchewan: Problem Gambling Helpline, 1-800-306-6789.
- Manitoba: Addictions Help Line (Problem Gambling), 1-800-463-1554.
- Québec: Jeu: aide et référence, 1-800-461-0140.
- New Brunswick: Gambling Information Line, 1-800-461-1234.
- Nova Scotia: Gambling Support Line, 1-888-347-8888.
- Prince Edward Island: Problem Gambling Help Line, 1-855-255-4255.
- Newfoundland and Labrador: Problem Gambling Help Line, 1-888-899-4357.
- Yukon: Mental Wellness and Substance Use Services, 1-866-456-3838.
- Northwest Territories: Help Line, 1-800-661-0844.
- Nunavut: Kamatsiaqtut Help Line, 1-800-265-3333.
Across Canada, you can also turn to Gamblers Anonymous, the GamTalk online community and the Responsible Gambling Council. Blocking software such as Gamban and BetBlocker can keep gambling sites off your devices.
Your account also has tools to help you stay in control.
- Reality check reminders every 15, 30 or 60 minutes, showing session time and net result.
- A daily session limit of 1, 2 or 4 hours, with automatic logout.
- Deposit, loss and wager limits by day, week or month.
Lowering a limit takes effect right away. Raising one takes effect after a 24 hour cooling-off period.
Questions about any of this? Our live chat is open 24/7. You can also email [email protected] at any time. Our team answers in English 24/7, and in French by chat and email from 9:00 to 21:00 ET.
FAQ
Can I play at Greyeagle Casino from Ontario?
No. Ontario is a regulated market with its own rules, so we do not accept players there. Our geolocation check blocks registration from Ontario.
What happens if someone under the minimum age opens an account?
We check age during account verification. If a player is under the minimum age for their province or territory, we close the account and void any winnings.
How long does age verification take?
Verification takes up to 72 hours, and most checks are done within 24 hours. You need a photo ID, recent proof of address, proof of payment method and a selfie with your ID.
